Shipping & Returns

Local Pick-Up Use Coupon Code: ripley

Shipping Information

When do you ship?

Orders are shipped Monday-Friday. Order is shipping via USPS or UPS Ground; the order must be received by 2:00PM central standard time to ship out the same business day.

Where do you ship to?

We ship domestically ONLY at this time.  If you have questions about shipments, please email

How do you ship?

We will choose the most effective and cost efficient method of shipping your items. UPS Ground or USPS Mail are the carriers we utilize. If you have a preference please, let us know when ordering.


Shipping Policy

At Rip Jax Mercantile our aspiration is to go above your expectations by delivering safe and fast shipping within the 48 Contiguous states.

Free Shipping on orders over $69.00

Free Ground Shipping is only available for orders that will be delivered to U.S. addresses within the 48 states. Please allow 2-10 Business Days for delivery after your order has been shipped. We reserve the right to cancel Free Shipping at any time.

Product Availability

We will make every effort to indicate availability on each of our products. However, in the event of the purchase of an unavailable item, we will notify the purchaser and they will have the option of waiting for the item to become available or cancelling all or part of the order.

Shipping Methods

We currently provide shipping via UPS Ground or USPS Priority Mail.

Order Processing

Although most orders are processed within same to 1 business day, please allow up to 3 business days for processing. Shipping times will vary according to destination, shipping method, carrier, etc.


Return Policy

  1. Refund requests must be made within 14 days of delivery date. After 7 days from
    delivery date you must contact RipJax to determine the best course of action. Defective units are covered by RipJax and will be replaced at RipJax’s cost.
  2. A copy of the RipJax credit card purchase receipt, and a copy of the original
    RipJax invoice may be requested prior to RipJax issuing a Return Authorization.
  3. A Return Authorization (RA) number must be obtained prior to returning the product;
    to request an RA number, please email ( or call 1- (662) 882-3887, and provide the following information:

Reason for Refund
Date of Purchase

  1. Upon receiving receipt of the RA number, send product to:
    Rip Jax Mercantile
    Attention: Stone White
    RA #[RA number]
    220 N Main Street
    Ripley, MS 38663
  2. Please mark with the RA number on the outside of the package.
  3. A copy of the RipJax credit card purchase receipt, and a copy of the original
    RipJax invoice, should be placed inside the return package so that it is easily visible.
  4. Products received without an RA number and the required documentation as
    specified above may not be accepted or processed for return.
  5. You may be responsible for shipping costs for returning the product to RipJax. Product should be shipped so that it can be tracked and/or insured; RipJax is not responsible for products lost or damaged during return shipment.




Contact Information

Your satisfaction is important to us. If you have any questions, please contact us:

By E-mail: Contact Us
By Phone:
(662) 882-3887